FAQ

A.O.S. FAQs

NOTICE: Please be sure to adhere to all Summit policies. Our program has lost a number of benefits over the years due to the fact that some individuals have tried stretching and/or taking advantage of their Ambassador position. Remember, we are only volunteers. Though we are important volunteers, we are not employees. So PLEASE don't try to take advantage of your Ambassador position.

QUESTION: How do I get information about being an Ambassador?

ANSWER: Visit the A.O.S. website. Go to the ABOUT US web page.

QUESTION: How do I apply to become an Ambassador?

ANSWER: Fill out the online PDF Application for A.O.S. Program, then send it to Monti via eamil or snail mail.

QUESTION: If I have trouble accessing AOS online information, who do I contact?

ANSWER: Contact the Webmaster. Webmaster will give you advise, not "tech support." Contact is by e-mail only...no phone calls.

QUESTION: How do I return to the A.O.S. program the following year?

ANSWER: You have to fulfill the season hourly quota, AND you need a positive recommendation from your team's Lead.

QUESTION: What is the season hourly quota?

ANSWER: The hourly quota is to work 88 hours at your assigned area. This equates to eleven 8-hr. shifts. The hours from the November orientation meeting apply toward the 88 hours. Send an e-mail to Monti if you have any questions.

QUESTION: What do I do if I have to miss my scheduled shift due to illness or personal schedule change?

ANSWER: It is your responsibility to find a replacement to take your place for that shift. Please DO NOT leave your team shorthanded. Use the AOS Roster to find a replacement. You can either work out a shift trade or just have someone fill your spot for that day. Be sure to let your Lead know what's going on.

QUESTION: What should I do if I can't find a replacement?

ANSWER: Notify your Lead.

QUESTION: What do I do if my uniform gets damaged or lost?

ANSWER: Report your loss or damage to Monti as soon as possible. You are responsible for the upkeep of your A.O.S. jacket. The deposit you are required to have on-file with The Summit will pay for the damage or loss.

QUESTION: Can visitors buy a single ride ticket when the weather is bad, in order to test skiing conditions?

ANSWER: No. The Summit does not offer a single ride ticket option. We offer the Try before you buy Seasons pass where a visitor can turn today's ticket in for full credit towards a seasons pass purchase.

QUESTION: Do Ambassadors get any discounts?

ANSWER: Yes. Ambassadors receive the following discounts:
    • 3 Friends & Family/Buddy ticket discounts at 50% off
    • 3 free ski days at EACH Boyne sister resorts
    • 50% off at White Pass Ski Resort
   • 50% off at Mission Ridge Ski Resort
    • 15% off Food items* ........(F&B discounts not valid on weekends & holidays from 11am-1pm)
    • Free Coffee before 10 a.m.
    • 15% off Summit Gear and Gift Shop
    • Unlimited use of Nordic trail system
    • 50% off of Tubing Tickets (for Passholders only)

QUESTION: Do Ambassadors get a discount on food and beverages?...(F&B discounts not valid on weekends & holidays from 11am-1pm)

ANSWER: Yes, food only...15%. (Alcohol not included)

QUESTION: Do Ambassadors get a discount at their area's rental shop for ski tune-ups?

ANSWER: Ski tune-up discounts are at the sole discretion of that area's rental shop manager. Expecting a discount is inappropriate. If you receive a discount at your home area... great. But expecting or asking for that same discount when visiting another area is inappropriate. Don't do it! Remember, we are VOLUNTEERS, not paid employees.

QUESTION: Will it be obvious where Ambassadors pick up their RFID media cards during the ski season?

ANSWER: RFID media cards available at kiosks and Ticket Windows with your QR Code (printout or on Phone)

NOTICE:	Please be sure to adhere to all Summit policies. Our program has lost a number of benefits over the years due to the fact that some individuals have tried stretching and/or taking advantage of their Ambassador position. Remember, we are only volunteers. Though we are important volunteers, we are not employees. So PLEASE don't try to take advantage of your Ambassador position.

QUESTION:	How do I get information about being an Ambassador?
ANSWER:	Visit the A.O.S. website. Go to the ABOUT US web page.

QUESTION:	How do I apply to become an Ambassador?
ANSWER:	Fill out the online PDF Application for A.O.S. Program, then send it to Monti via eamil or snail mail.

QUESTION:	If I have trouble accessing AOS online information, who do I contact?
ANSWER:	Contact the Webmaster. Webmaster will give you advise, not "tech support." Contact is by e-mail only...no phone calls.

QUESTION:	How do I return to the A.O.S. program the following year?
ANSWER:	You have to fulfill the season hourly quota, AND you need a positive recommendation from your team's Lead.

QUESTION:	What is the season hourly quota?
ANSWER:	The hourly quota is to work 88 hours at your assigned area. This equates to eleven 8-hr. shifts. The hours from the November orientation meeting apply toward the 88 hours. Send an e-mail to Monti if you have any questions.

QUESTION:	What do I do if I have to miss my scheduled shift due to illness or personal schedule change?
ANSWER:	It is your responsibility to find a replacement to take your place for that shift. Please DO NOT leave your team shorthanded. Use the AOS Roster to find a replacement. You can either work out a shift trade or just have someone fill your spot for that day. Be sure to let your Lead know what's going on.

QUESTION:	What should I do if I can't find a replacement?
ANSWER:	Notify your Lead.

QUESTION:	What do I do if my uniform gets damaged or lost?
ANSWER:	Report your loss or damage to Monti as soon as possible. You are responsible for the upkeep of your A.O.S. jacket. The deposit you are required to have on-file with The Summit will pay for the damage or loss.

QUESTION:	Can visitors buy a single ride ticket when the weather is bad, in order to test skiing conditions?
ANSWER:	No. The Summit does not offer a single ride ticket option. We offer the Try before you buy Seasons pass where a visitor can turn today's ticket in for full credit towards a seasons pass purchase.

QUESTION:	Do Ambassadors get any discounts?
ANSWER:	Yes. Ambassadors receive the following discounts: • 3 Friends & Family/Buddy ticket discounts at 50% off • 3 free ski days at EACH Boyne sister resorts • 50% off at White Pass Ski Resort • 50% off at Mission Ridge Ski Resort • 15% off Food items* ........(F&B discounts not valid on weekends & holidays from 11am-1pm) • Free Coffee before 10 a.m. • 15% off Summit Gear and Gift Shop • Unlimited use of Nordic trail system • 50% off of Tubing Tickets (for Passholders only)

QUESTION:	Do Ambassadors get a discount on food and beverages?...(F&B discounts not valid on weekends & holidays from 11am-1pm)
ANSWER:	Yes, food only...15%. (Alcohol not included)

QUESTION:	Do Ambassadors get a discount at their area's rental shop for ski tune-ups?
ANSWER:	Ski tune-up discounts are at the sole discretion of that area's rental shop manager. Expecting a discount is inappropriate. If you receive a discount at your home area... great. But expecting or asking for that same discount when visiting another area is inappropriate. Don't do it! Remember, we are VOLUNTEERS, not paid employees.

QUESTION:	Will it be obvious where Ambassadors pick up their RFID media cards during the ski season?
ANSWER:	RFID media cards available at kiosks and Ticket Windows with your QR Code (printout or on Phone)